ADKAR® Knowledge EBook
Building knowledge is critical to change success. To be effective, you must consider these two aspects of knowledge: knowledge on how to change, and knowledge on how to perform in the future state. This eBook looks at several factors that impact the success of knowledge-building, potential challenges that can arise and the importance of continuing to build knowledge post-training - in the form of coaching, mentors, aids and additional support. We share with you the most effective learning tactics that have emerged from our research. The Knowledge eBook is the third of the ADKAR eBook Series.