MANAGING Resistance TO CHANGE Executive Summary
How do we anticipate, plan for and address resistance? What do we do when we encounter genuine and constructive resistance? What kind of resistance should we expect from impacted groups? These questions and more are addressed in the Managing Resistance to Change study. Download the free Executive Summary for a sample of the research, including: Keys to Resistance Management: Planning for Resistance Management; Addressing Resistance; Constructive Resistance; Resistance and Saturation.