What is Change Management

Change management is an enabling framework for managing the people side of change.

What is Change Management?

Change management as a discipline has evolved and matured over the past quarter of a century. Prosci research tells us that for changes to be successful, we must prepare, equip and support individuals moving through changes so that they successfully adopt the changes. Without adoption, changes will not be successful and we will not deliver the desired outcomes.

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More than just communications

Managing change is often simply comprised of a communications plan, where executive leaders or project managers communicate to the organization that there’s change coming (typically on short notice). But change management is much more than communicating what is changing, such as a system implementation or an acquisition.

We must support people in the organization through their transitions from the current state to the future state, and understand what is needed to influence each person to embrace and adopt the change. In this way, organizations can significantly increase the chances of project success and their project investments paying off.

The need for a structured, flexible methodology

Managing change is often simply comprised of a communications plan, where executive leaders or project managers communicate to the organization that there’s change coming (typically on short notice). But change management is much more than communicating what is changing, such as a system implementation or an acquisition.

We must support people in the organization through their transitions from the current state to the future state, and understand what is needed to influence each person to embrace and adopt the change. In this way, organizations can significantly increase the chances of project success and their project investments paying off.

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Image - Change Management at the Project level
Image - Change Management at the Organisational level

Whatever change management might look like, the end goal is to help individuals make a change to help the organization be more successful. To learn about who is typically involved in managing change, check out the article, Core Roles in Change Management.

Interested in learning more about change management?

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