Why Change Management?
How you manage change impacts the things that matter most to your organization…
Why Change Management?
How you manage change impacts the things that matter most to your organization, including your employees, your customers and your profitability. Given that organizations are facing faster and more complex changes than ever before, the reasons for change management are only growing. But more than anything, change management prepares, equips and supports employees, so they can engage, adopt and use the change successfully.
Change Management Impact on Your Organization
WITHOUT CHANGE MANAGEMENT
Employees feel surprised and besieged by change
Failed project results
Extended project timelines
Additional project costs
Low adoption and usage
WITHOUT CHANGE MANAGEMENT
Employees feel surprised and besieged by change
Likely to meet project objectives
Likely to stay on schedule
Likely to stay on budget
People-dependent ROI achieved
Improving project outcomes
Project management, which focuses on the technical side of change, and change management, which focuses on the people side of change, both play critical roles in change success. When using a best-practices approach to managing change such implementing a new accounting platform to streamline processes, how much can you improve the likelihood of meeting your project objectives? By a whopping 6X, according to Prosci’s research, where we’ve been surveying practitioners around the globe for more than 20 years:
The costs and risks of mismanaging change by ignoring the people side of change can be significant, impacting not just project outcomes, but timelines, budgets and more.
Prosci’s research consistently shows that organizations with excellent change management achieve greater success with change.
With excellent change management, employees:
- Adopt changes faster, more completely and more proficiently
- Stay engaged in the organization during disruptive change
- Understand why the change is happening
- Have the time and tools to get on board and feel heard and supported
Applying the principles of change management before, during and after a project can go a long way in helping you achieve the desired returns on your project investments.
Building change capability
You can increase your organization’s capacity for change and better prepare for future change by building your overall change capability. We refer to this capability as enterprise change management:
Basically, enterprise change management is the systematic deployment of change management skills, tools and processes throughout an organization. You can gain these capabilities through avenues such as formally training key roles in your organization or getting hands-on support from outside experts to build those capabilities internally.